购买须知
地址确认:下单前请确认地址,如因地址问题导致未能收到货物,不予补发。
发货速度:除预售产品外,一般下单后三个工作日内发货,冬天可能会偶有天气原因导致延迟。目前仅提供美国本土48州邮寄。
取消和退款:客户可在发货前取消并退款。如麻师傅方面无法完成订单,会通过邮件,由客户决定延迟发货或者取消。其他情况下,发货后不接受退货或退款。
常见问题
如何烹饪?
制作时已加盐,无需额外添加,可根据个人口味适量调味。
如何储存?
低温或冷冻存储。可以通过晾挂进一步发酵(出霉),烹饪前去除长毛的地方即可。
可否生食?
产品由于经过包装和邮寄,建议蒸煮加热后食用。
发货速度?
一般付款后三个工作日内发货,若有特殊情况,客服会进行联系。
Disclaimer 免责声明
All persons who have a title(s) of any kind will surrender it upon signing/accepting this agreement and you are completely and wholly in the private of AltPro Trust that holds superior title henceforth. This is a private member affiliation.
Welcome to Mashifu.us. This website, any related subdomains, and microsites (collectively, the “Site”), is operated by GenOps LLC (“GenOps”), a Kentucky limited liability company and subsidiary of AltPro LLC and AltPro Trust. These Terms of Use govern your use of this Site. Your use of the Site constitutes your acceptance of these Terms of Use. IF YOU DO NOT AGREE WITH ANY OF THESE TERMS OF USE, DO NOT ACCESS OR OTHERWISE USE THIS SITE OR ANY INFORMATION OR MATERIALS CONTAINED ON THE SITE.
THESE TERMS OF USE APPLY TO ALL ORDERS, PURCHASES, AND SALES, WHETHER MADE VIA THE WEBSITE, BY EMAIL, BY FAX, BY TELEPHONE, IN PERSON, OR BY ANY MEANS OF TRANSMISSION.
Mashifu.us may update or modify these Terms of Use at any time, without prior notice. By using this Site following any such change, you agree to be bound by the Terms of Use as changed. Mashifu.us recommends you review these Terms of Use each time you visit the Site.
Use of the Site
All materials on this Site, including all images, text, logos, designs, icons, photographs, programs, and video or audio clips (collectively, the “Content”), are intended solely for personal, non-exclusive and non-commercial use. You may access, view, download, print or copy the Content for your personal, non-commercial use only; provided, however, that you (1) retain all copyright, trademark or other proprietary designations contained on all Content; (2) do not modify or alter the Content in any way; and (3) do not provide or make available the Content to any third party. No right, title or interest in any viewed, copied or downloaded Content is transferred to you as a result of your use of this Site. Except as noted above, you may not copy, download, reproduce, publish, transmit, distribute, display, modify, create derivative works from, or otherwise exploit in any way the Content or this Site without first obtaining written permission from Mashifu.us.
Mashifu.us may terminate, change, suspend or discontinue any aspect of this Site, including the availability of any features of the Site, at any time and without notice. Mashifu.us also reserves the right to block or deny access to the Site to anyone at any time for any reason.
Copyrights and Trademarks
“Mashifu.us,” “美国麻师傅,” and related product and service names, design marks and slogans are trademarks of GenOps LLC and may not be used without permission. Unless otherwise noted, all Content is protected as copyrights, trademarks, service marks, trade names or other intellectual property owned, controlled or licensed by Mashifu.us or its affiliates, and is protected by U.S. and international intellectual property laws. Unauthorized duplication is a violation of law. No rights in any Content, including any trademark or trade name, are granted to you in connection with your use of this Site.
Comments and Feedback
All comments, feedback, suggestions, ideas, and other submissions disclosed, submitted or offered to Mashifu.us on or by the Site or otherwise (collectively, “Comments”) shall be and remain Mashifu.us’s property, which we may use for any purpose including commercial purposes. Such disclosure, submission or offer of any Comments shall constitute an assignment to Mashifu.us of all worldwide rights, title and interest in all copyrights and other intellectual property in the Comments. Mashifu.us is under no obligation to maintain any Comments in confidence or to pay any compensation for any Comments. You agree that no Comments submitted by you will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s). You are and shall remain solely responsible for the content of any Comments you make.
Prohibited Uses
Tampering with the Site, misrepresenting the identity of a user, using buying agents or conducting fraudulent activities on the Site are prohibited. Violations of system or network security may result in civil or criminal liability. Mashifu.us will investigate occurrences and may involve, and cooperate with, law enforcement authorities in prosecuting users involved in such violations.
Privacy and Your Information
What we collect: When you place an order or contact us, we collect information you provide directly: your name, shipping address, email address, phone number, and order details. We do not store payment card information — payment processing is handled by Stripe, which maintains its own security standards.
How we use it: We use your information solely to fulfill your orders, communicate with you about your purchases, and comply with applicable law. We do not sell, rent, or share your personal information with third parties for marketing purposes.
Cookies: This Site uses cookies and similar technologies to support basic site functionality and shopping cart features. You may disable cookies in your browser settings, but doing so may affect your ability to use certain features of the Site.
Retention: We retain order and contact records for a period reasonably necessary to fulfill orders, handle disputes, and meet legal obligations.
Contact: For any questions about how your information is handled, contact us at info@mashifu.us.
Disclaimer of Warranty
THIS SITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. NEITHER MASHIFU.US NOR GENOPS LLC, NOR THEIR AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, OR CONTRACTORS WARRANT THAT USE OF THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE. NEITHER MASHIFU.US NOR ITS ASSOCIATES WARRANT THE ACCURACY, INTEGRITY OR COMPLETENESS OF THE CONTENT PROVIDED ON THE SITE OR THE PRODUCTS OR SERVICES OFFERED FOR SALE. MASHIFU.US AND ITS ASSOCIATES SPECIFICALLY DISCLAIM ALL WARRANTIES, WHETHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF TITLE, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Limitation of Liability
UNDER NO CIRCUMSTANCES SHALL MASHIFU.US OR GENOPS LLC OR THEIR ASSOCIATES BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES THAT RESULT FROM YOUR USE OF OR INABILITY TO USE THE SITE, INCLUDING BUT NOT LIMITED TO RELIANCE BY YOU ON ANY INFORMATION OBTAINED FROM THE SITE THAT RESULTS IN MISTAKES, OMISSIONS, INTERRUPTIONS, DELETION OR CORRUPTION OF FILES, VIRUSES, DELAYS IN OPERATION OR TRANSMISSION, OR ANY FAILURE OF PERFORMANCE.
Disputes and Arbitration
Before you may pursue a dispute in any court or arbitration against Mashifu.us or GenOps LLC, you must first send a written description of your claim to:
GenOps LLC
______________________
Attn: Legal
info@mashifu.us
You must allow Mashifu.us a reasonable opportunity to resolve your dispute. If you and Mashifu.us do not reach a resolution within sixty (60) days after receipt of your written notice, you may pursue your claim in arbitration or, where specifically permitted below, in court.
You and Mashifu.us agree to arbitrate all disputes between the parties. Arbitration uses a neutral arbitrator instead of a judge or jury and is subject to limited court review. The American Arbitration Association’s (“AAA”) Commercial Arbitration Rules and Supplementary Procedures for Consumer-Related Disputes will govern the arbitration. If your claim is for $10,000 or less, you may choose whether the arbitration is conducted by document submission, telephonic hearing, or in-person hearing. The arbitrator shall issue a written opinion explaining the essential findings and conclusions on which the decision is based.
Mashifu.us will pay all filing, administration, and arbitrator fees for claims of $75,000 or less. If you seek more than $75,000 in damages, the AAA rules will govern payment of fees.
YOU AND MASHIFU.US AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS OR REPRESENTATIVE ACTION.
YOU MAY CHOOSE TO PURSUE YOUR CLAIM IN COURT AND NOT BY ARBITRATION if your claim qualifies for small claims court in a location where jurisdiction and venue over you and Mashifu.us is proper, or if you opt out of arbitration within thirty (30) days of first accessing this Site by written notice to:
GenOps LLC
______________________
Attn: Legal
info@mashifu.us
Governing Law
These Terms, and any disputes arising between you and Mashifu.us, will be governed by the laws of the State of Kentucky, without regard to choice of law principles.
Third-Party Materials
Parties other than Mashifu.us may provide products, services, recommendations, or views on this Site. Mashifu.us is not responsible for examining or evaluating such third-party materials and does not provide any warranties relating to them. Links to third-party materials are for your convenience and do not constitute an endorsement.